Not Happy With A Tradesman - What Can You Do?

In the event that you are not happy with your tradesman's work we can only advise that you take a few simple courses of action.

Speak To The Tradesman or Tradesperson

Often any disputes over workmanship or other job related issues can be ironed out quickly and easily by simply speaking to your tradesman. Breakdown in communication can often be the key to any problems. Use the personal jobs message board in your Top Tradespeople account to correspond with your tradesman about the job so that you both have records of how things are progressing.

Write To The Tradesman or Tradesperson

If speaking to your tradesperson about the job has got you nowhere it is important that you put your grievances in writing to them so that you can refer back to this if necessary. Often a letter will do the trick and the matter can be dealt with amicably between yourself and the tradesman.

Contact Trading Standards About Tradespeople

If speaking to the tradesperson and writing to the tradesperson has got you no satisfaction you should consider contacting Trading Standards about your job and seeking their advice. Try other courses of action first.

Can Top Tradespeople Get Involved?

No. We don't get involved with disputes between tradespeople and customers however you are welcome to write a review of your tradesperson who has carried out the job for you. As tradespeople know that you are able to write a review this often acts as a deterrent to poor quality tradesmen anyway so hopefully this won't happen.